Trenvelo operates this store, app and website, including all related information, content, features, tools, products and services (the "Services"), in order to provide you, the customer, with a curated shopping experience. The Services are powered by Shopify.

By accessing or using the Services, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, you must not use the Services. You must be at least the age of majority in your jurisdiction, or have the consent of a parent or legal guardian, to make a purchase.

If you create an account, you are responsible for keeping your credentials confidential and for all activity that occurs under your account. You agree to provide accurate and current information. We may suspend or terminate accounts that violate these terms.

All orders are offers to purchase and are subject to our acceptance and to product availability. Prices, promotions and availability may change without notice. We reserve the right to refuse or cancel any order, including where a product has been listed with an incorrect price or description, or where we suspect fraud.

Payment is processed through Shopify's secure checkout at the time of purchase.

Delivery, returns and refunds are governed by our Shipping & Delivery Policy and our Return & Refund Policy, which form part of these terms.

All content in the Services, including text, graphics, logos, product imagery and software, is owned by Trenvelo or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute or create derivative works from it without our written permission.

We may provide access to third-party tools and services on an "as is" and "as available" basis without warranties. Your use of optional tools and any third-party links is at your own risk, and you should review the relevant third party's own terms and policies.

If you send us ideas, suggestions or other feedback, you agree that we may use it without restriction or compensation, and without any obligation of confidentiality.

You may not use the Services for any unlawful purpose, to infringe intellectual property rights, to transmit malicious code, to harass or abuse others, to submit false information, to scrape or collect data without authorisation, or to interfere with the security or operation of the Services.

If you access the Services using an automated agent or tool, you remain responsible for its activity, that activity is attributed to you, and the agent must comply with these terms.

The Services are provided on an "as is" and "as available" basis without warranties of any kind, except as required by applicable law. To the maximum extent permitted by law, Trenvelo is not liable for indirect, incidental, special, consequential or punitive damages arising from your use of the Services. Nothing in these terms limits your statutory consumer rights.

You agree to indemnify and hold harmless Trenvelo and its affiliates, officers and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these terms or your violation of any law or the rights of a third party.

If any provision of these terms is found unlawful or unenforceable, the remaining provisions remain in force. We may update these terms at any time by posting the revised version and updating the "Last updated" date. These terms are governed by the laws of France, and the competent French courts have jurisdiction, without prejudice to any mandatory consumer protections available to you in your country of residence.

Trenvelo — Email: support@trenvelo.com

Address: 31 Rue Châteauvert, 26000 Valence, France

Phone: +33 6 35 92 95 74 · Website: trenvelo.com